Refund policy

Your 100% satisfaction is important to us. We are committed to providing high-quality products and a great shopping experience.

If the product arrives damaged, defective, or has a confirmed quality issue, we offer a 100% refund.
Please carefully check our size chart before placing your order. Due to hygiene and personal use considerations, we do not accept returns or refunds for size issues, including items that are too large or too small.
For hygiene reasons, we cannot accept returns or refunds for products that have been opened, worn, washed, used, or damaged after delivery.
If you have any questions or receive a damaged item, please email service@wealurre.com with the subject line "Returns" and include your order number, name, and evidence such as photos of the damage. After review, we will process the refund according to the situation.
After reviewing your request, we will provide further instructions if a return is required.
Please note that we do not provide free returns or exchanges. Customers are responsible for any return shipping costs unless the issue is confirmed to be caused by a product quality problem.
Once the returned item is received and inspected (if applicable), we will confirm the refund status by email.
If the refund is approved due to a confirmed quality issue, the refund will be processed to the original payment method shortly after approval.

Please choose your size carefully before placing your order. We are unable to offer refunds or returns due to incorrect size selection.